KnoBis also helps you create self support module for your customers. Don't make your visitors work to find the information
that they need. FAQs are a standard, important, top-funnel part of your customer service plan, but that is rarely enough. The modern customer expects to find
resolution to their problems without having to write an email to a support rep, open a chat discussion or pick up the phone and wait.
Knowledge Base in KnoBis delivers online answers to help your customers with their support questions, even when you're not around. By giving your
customers easy access to common questions, you'll get fewer support emails crowding your inbox.
Question & Answer Forum
Create a discussion forum for your customers where they can engage with your reps or the community, and get resolution to their queries.
Training & Onboarding
Create training & onboarding program for your customers, whether it is about to use your product or information about your developer APIs
Personalize your Self Support Portal with your company's logo, custom branding and HTML/CSS.